Good luck with actually being able to contact HQ, I had so many problems with them last year. Given that they do this every 6 months you'd have thought they'd have it down to a fine art by now... surely?
I certainly got it via the web....It was certainly paypal related and iirc it was because jo needed cash sharpish....I did post links. I'll have a hunt through.
Sounds more of left hand not knowing what the right is upto...very whitby. I'm sure if you argue your case you'll get it.
http://forum.topmum.co.uk/viewtopic.php?t=6190 With immediate effect, for a limited period of 2 weeks, WGW HQ is offering a choice of either a £5 Discount, or FULL Fringe Upgrade on April 2009 Spa Tickets. To take advantage of this offer, tickets must be purchased using either PayPal, or our ticket hotline
I belive i put in the comments when paying by paypal i wanted the full price ticket with fringe upgrade....i like to make double sure as they are exceptionaly talented at making F*ckups.
I do....Cost....Its a lot cheaper to photocopy a bit of paper than print proper tickets....i guess if they check the numbers and people and make us wait arround for ages as before it saves them money.
Well, I know they do it for cost. Problem is there's always incidents of forged tickets when the tickets are easy to reproduce, which I'm sure negates any printing savings.
Well, it wasn't clear until I looked at all the bits of paper in the envelope... ;-)
I paid by Paypal, as that was one of the conditions. IIRC, there was an option to select a fringe upgrade in one of the menus (delivery options, maybe). No screenshots, Im afraid.
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A ticket that can be reproduced with a colour photocopier.
Emma got in touch with Jo who said that the upgrade was on available by phone.
I was aware that the discount was only available via Paypal.
Any clues, or links to the orginal offer?
Sounds more of left hand not knowing what the right is upto...very whitby. I'm sure if you argue your case you'll get it.
http:syndicated.livejournal.com/topmum/3
Shall indeed be putting our side across very strongly, and then resorting to tears!
With immediate effect, for a limited period of 2 weeks, WGW HQ is offering a choice of either a £5 Discount, or FULL Fringe Upgrade on April 2009 Spa Tickets. To take advantage of this offer, tickets must be purchased using either PayPal, or our ticket hotline
I belive i put in the comments when paying by paypal i wanted the full price ticket with fringe upgrade....i like to make double sure as they are exceptionaly talented at making F*ckups.
Don't suppose you have a screenshot of the original page?
I paid by Paypal, as that was one of the conditions. IIRC, there was an option to select a fringe upgrade in one of the menus (delivery options, maybe). No screenshots, Im afraid.
*turns red*
plese don't tell anyone...?